In order to receive CE credit for any of our insurance continuing education webinars, you must be logged into the webinar (video and audio) before the webinar begins. It is possible to log into the webinar in several ways, each of which is explained in our Webinar Instructions.
We utilize a third-party webinar platform (Citrix’ GoToWebinar or GoToMeeting, depending upon the type of presentation) and their website contains comprehensive instructions, tutorials, and assistance with getting ready to join one of our webinars at http://help.citrix.com/webinar/get-ready/
Because Linda presents all our webinars, and her assistant serves as the webinar’s administrator during all our webinars, no one is available in the office to answer your phone calls or respond to your emails beginning 30 minutes before the webinar begins. If you login to the webinar at least 15 minutes before it begins, we should be able to help you before the start time; however, we are not IT providers and do not accept responsibility for technical issues you might experience.
If you are unable to log into a webinar before it begins due to technical difficulties, we will transfer your registration to another webinar, without charge or penalties, so long as you notify us via email at one of the following email addresses within 15 minutes of the webinar’s start time and then notify us of the date and time of your replacement webinar within 24 business hours: